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Frequently Asked Questions

Our Customer Care Number: +91 866-4000239 Customers can also contact through email:
Customers have two options : Opt for full refund Return and Replacement of products. Customer should immediately contact our Customer care center through email or with our customer care number +91 866-4000239 with the image of the product that are received. It should be received within 24 hours of receipt of the products. Our customer care will arrange the return pick up of the products. Once it is received at our warehouse, we will initiate replacement or refund as per your choice. The refund will take 7 working days from the date of receipt back of the damagaed product and getting the bank account information of the customer. If we do not receive the information within 24 hours of receipt of damaged/wrong products , Toolsmyne will not be responsible for any refund or return.
Toolsmyne is an E commerce platform exclusively for industrial tools, offers multi branded industrial tools and spares designed to make procurement simpler, quicker and more. Our Products: We offer best quality tools of various brands. So, industries no longer need to rely on unknown partners and take a chance on the product's quality or late delivery.
the products would be delivered appropriately a minimum of 10 days to a maximum of 30 days from the date of placing the order through Courier service n case of any delay , Toolsmyne would intimate the customer in advance about the delay and its cause.